+90 533 489 79 42 | info@angeassistance.com

GENERAL INFORMATION TEXT

We, Ange Assistance Service, Tourism and Travel Agency Limited Liability Company (“Ange Assistance”) (“Company”) (“Data Controller”), with this General Information Text, hereby, fulfill our information liability arising out of Article 10 of relevant Law about our data processing activities related with Patient or Potential Patient and their relatives (Companion, Parent, Guardian etc.), authorized persons (Consultant, Lawyer etc.) or employees of suppliers, service providers, web site visitors and other real persons that have a relation with our Company (Reference, Relative of Employee, Officials of Public Bodies etc.) pursuant to Personal Data Protection Law (“Law”) (“PDPL”) and the General Data Protection Regulation (GDPR) of European Union.

Personal Data and Aims of Processing
Any information that identifies a real person or makes him/her identifiable is regarded as personal data. Your personal data that fall into categories of Identity, Contact, Location, Finance, Health, Legal Transaction, Client Transaction, Transaction Security and Audiovisual Records and that are distributed to subcategories in Personal Data Processing, Storage and Disposal Policy and addressed in detail about data processing in the General Information Text can be collected and processed according to laws and rules of good faith, subject to clear, understandable and legitimate aims in line with the Law and fundamental principles provisioned in the Law. If you want to examine data processing activities of our firm in detail, you can access to further detail by entering information about our Firm, the Data Controller, at Query section on the link https://verbis.kvkk.gov.tr/Query/Search over VERBIS system of the Personal Data Protection Committee.

Your personal data is processed for following purposes: verify your identify, if required according to your relation with our firm; protect public health; deliver preventive medicine, medical diagnosis, treatment and care services; plan and manage healthcare services and its financing; fulfill legal obligations arising out of Fundament Law on Healthcare Services No. 3359, Decree Law concerning the Organization and Duties of the Ministry of Health and Affiliated Bodies, Private Hospitals Regulation, Personal Data Protection Law No: 6698, Regulation on Processing Health Data and their Confidentiality and other relevant legislation; share the information requested by the Ministry of Health and other public bodies and organizations pursuant to relevant legislation; plan and manage the operations related with the treatment; supply special medications and/or medical materials and/or devices subject to prescription, if required, and organize and track appointments; pay costs of examination, diagnosis and treatments subject to healthcare services; process and track requests/complaints; managing emergencies; performing information security processes; dealing with application processes of employee candidates; select and assign employee candidate/interns/students; fulfill obligations to employees arising out of labor contract and legislation; managing main and side benefits of employees; perform audit/ethics activities; manage finance and accounting works; track and perform legal affairs; plan human resources processes; perform business activities; fulfill the proof obligation specified in PDPL; conducting goods/service production and operation processes; executing customer relations management processes; perform and audit business activities; ensure safety of movable property and sources; and inform authorized persons, bodies and organizations.

Collection Method of Personal Data and Legal Grounds
Your personal data is collected in written or digital media through interviews, correspondence, filling out forms and the submitted invoices, dispatch note, various documentations, contract and results of tests or examination performed over phones, e-mail and mail of our company, your visit to our firm or web site and they are processed according to rules of data processing specified in Articles 5 and 6 of the Personal Data Protection Law No: 6698 and the Law on regulation of publications on the internet and suppression of crimes committed by means of such publications. There can be one or more criterion to process personal data that legitimize the activity of processing personal data. These criteria of data processing include (i) our activity of personal data processing is clearly addressed in laws, (ii) it is necessary to process your personal data, should it is directly related with creating a contractual relation with you, (iii) certain conditions occur that are necessary to fulfill our legal liabilities, (iv) personal data is directly shared by owner of the personal data, (v) your explicit consent is obtained for necessary conditions, (vi) it is necessary to process your personal data to grant a right, make you use a right or protect the right, (vii) it is necessary to process your personal data, should basic rights and freedoms are not damaged.

Addressees of Processed Personal Data and Purpose of Disclosure:
Your personal data cannot be transferred to anyone without your explicit consent. However, i) It is expressly permitted by any law; ii) It is necessary in order to protect life or physical integrity of the data subject or another person where the data subject is physically or legally incapable of giving consent; iii) Explicit consent of the data subject is obtained; iv) It is necessary to process the personal data of parties of a contract, provided that the processing is directly related to the execution or performance of the contract; v) It is necessary for our firm to fulfill a legal obligation; vi) The relevant information is disclosed to the public by the data subject herself/himself; vii) It is necessary to process data for creating, using or protecting a certain right; ix) It is necessary for the legitimate interests of our firm, provided that the fundamental rights and freedoms of the data subject are not harmed.

Should it is necessary to realize the purposes of below written personal data processing and it varies according to your relation with our firm, your personal data collected by our firm can be transferred and disclosed to legally authorized public bodies and institutions, judicial bodies, execution bodies, security units, private insurance companies, authorized agencies, professional consultants, service suppliers, legal advisors, security firms, banks, managers of the Firm and other local/international organization that we purchase/supply service or collaborate based on a contractual relation to perform our activities pursuant to the conditions and purposes of personal data processing specified in Articles 8 and 9 of the Personal Data Protection Law.

Storage and Disposal of Personal Data
If the personal data disclosed to our firm over the channels specified in this Information Text is stipulated in the Personal Data Protection Law No: 6698 and relevant legislation, they shall be stored for the period specified in these laws; it there is any period-related provision in the law and relevant legislation, they will be disposed immediately after expiry of said period of time or if no period is stipulated, they shall be disposed as specified in Personal Data Processing, Storage and Disposal Policy.

Your Rights about Your Personal Data
You, the Data Subject, have the right to (i) learn whether your personal data is processed or not, (ii) request details if they are processed, (iii) seek information about the aim of processing the personal data and whether they are used in line with the purpose, (iv) learn local and international third parties that are transferred the personal data, (v) request correction if the personal data is processed incorrectly, incompletely or inaccurately, (vi) request deletion or disposal of the personal data pursuant to the condition specified in Article 7 of the Law, (vii) have third parties notified about the request of correction, deletion or disposal of the personal data, (ix) raise an objection against a consequence arising out of the analysis of the data exclusively with automated systems and (x) request compensation of damages and losses secondary to illegal processing of the personal data.

You may fill out Data Subject Application Form that is available at https://www.angeassistance.com/kvkk-basvuruformu for all your applications about above written rights or your personal data and e-mail the form to e-mail address of our firm at info@angeassistance.com. Depending on content of your request, your applications will be finalized free-of-charge as soon as possible, but not later than thirty days; in case of a cost, we may request a charge from you according to the tariff determined by the Personal Data Protection Committee.

Data Controller
Your personal data can be processed for below written purposes by the below written persons/institutions that are acting as Data Controller.

Title: Ange Assistance Servis Hizmetleri Turizm Seyahat Acentesi Limited Şirketi
Addess: Ataturk Mh. Atasehir Blv. Gardenya Residance Blok No 7/1 Kat 8 Daire 53 Atasehir/İSTANBUL
Telephone: +90 850 241 72 85
E-mail: info@angeassistance.com
Website : www.angeassistance.com